Returning Nike shoes can be straightforward if you know the steps to follow.

Whether you’ve bought the wrong size or are unsatisfied with the product, Nike policy on returns demonstrates a lot of flexibility.

This article aims to guide you through the entire return process, from checking the return policy to preparing the item for return.

By following these steps, you’ll be able to navigate the return process with ease and confidence.

Here Are 10 Steps For Nike Product Returns

How To Return Nike Shoes

1. Check the Return Policy

Before you initiate a return, it’s crucial to familiarize yourself with Nike’s return policy.

Typically, Nike allows returns within 30 days of the purchase date, but this can vary depending on the item and location.

Read the terms and conditions carefully, as some products may have specific return restrictions.

Understanding the return policy will help you set realistic expectations and avoid any surprises down the line.

2. Ensure that the Item is Eligible for Return

The next step is to confirm that your item is eligible for return. Nike usually requires the product to be in new, unused condition, with the original packaging and tags intact.

Special edition or customized items may have different return conditions, so it’s essential to double-check.

You can proceed with the return process if your item meets all the criteria. Failure to ensure eligibility could result in a rejected return, causing unnecessary hassle.

3. Prepare the Item for Return

Place the shoes back in the original box and include all accessories and documentation that came with it. If the item appears worn or damaged, Nike may refuse the return.

Properly preparing the item speeds up the return process and increases the likelihood of a successful return.

4. Initiate the Return Process

Log in to your Nike account and navigate to the ‘Order History’ section. Locate the order containing the shoes you wish to return.

Click on the ‘Return Items’ button to start the process. You’ll be prompted to provide a reason for the return.

Be honest and concise; this information helps Nike improve its products and services. After submitting the reason, you’ll receive a confirmation email outlining the next steps.

5. Choose a Return Method

Choosing the correct return method is essential for a smooth process. Nike usually offers several options, such as in-store returns, mail returns, or courier pickups.

Evaluate which way is most convenient for you. If you opt for mail returns, you must print a return label. Bring the item and your receipt to a Nike store for in-store returns.

Choose a method that aligns with your schedule and location to avoid unnecessary hassles.

6. Pack the Item for Return

Use the original packaging if possible to ensure the shoes are well-protected during transit. Place the shoes in the box and include any accessories or documentation that came with them.

Use a sturdy, plain cardboard box if the original box is unavailable. Seal the box securely with packing tape to prevent it from opening during shipping.

Double-check that you’ve included all necessary items before sealing the package.

7. Attach the Return Label

If you chose the mail return option, you should have received a printable return label via email. Print this label and affix it to the outside of your package, covering any old shipping labels to avoid confusion.

Make sure the label is securely attached and visible. This ensures your package is routed correctly and helps expedite the return process.

8. Drop off the Package

Once you’ve packed your Nike shoes and attached the return label, it’s time to drop off the package. Choose a reliable courier service to ensure your package reaches its destination safely.

Ensure you get a receipt or tracking number when you drop off the package. This serves as proof that you’ve initiated the return process.

Keep this receipt safe; you’ll need it if any issues arise during the return journey. It’s always better to be safe than sorry, especially when waiting for a refund.

9. Track the Return

After dropping off the package, don’t just sit back and relax. Take advantage of the tracking number you received.

Most courier services offer real-time tracking so you can monitor your package’s journey back to Nike.

This way, you’ll know exactly when it arrives and can anticipate the next steps. Tracking your return gives you peace of mind and keeps you in the loop, ensuring you’re not left wondering about the status of your return.

10. Wait for the Refund

This process can take a few days, so be patient. You’ll receive an email notification once the inspection is complete.

If everything checks out, your refund will be processed. Depending on your payment method, it may take up to two weeks for the funds to appear in your account.

Keep an eye on your bank statements and email for any updates from Nike.

Can I Return My Nike Shoes After Wearing?

In most cases, you can return Nike shoes after wearing them as long as they are in good condition.

Generally speaking, returns must be made within 30 days of purchase and have all original tags and packaging intact.

If the product is damaged or worn beyond what would normally occur during a few wearings, then it cannot be accepted for a refund or exchange.

You should also make sure that any returned products comply with the company’s policy on cleanliness before attempting to return them.

Is It True That Nike Has a 2-Year Warranty?

Nike is a famous brand known for its quality products, including shoes and apparel. One of the most frequently asked questions about Nike is whether they have a 2-year warranty. The answer is yes.

Nike does offer a 2-year warranty on their shoes and apparel. This warranty covers manufacturing defects and flaws in quality or materials.

If a customer finds any Nike shoes or apparel flaws within two years of the manufacture date, they can return the product for a new pair or a full refund.

But, it is essential to note that this warranty only applies to flawed products, not normal wear and tear.

Overall, Nike’s 2-year warranty is a great benefit for customers who want to ensure the quality of their products and have peace of mind knowing that they are protected.

Can Nike Items Be Returned at Any Store?

Yes, you can return Nike items at any Nike store in the same country where you made the original purchase, except for Nike Clearance stores.

Nike Clearance stores only accept returns for defective or flawed items.

To return a Nike item at a Nike store, you will need to have either your order barcode or order number ready.

You do not need to have your original receipt. If you are returning an online order, you can also show the item in your order history in the Nike app or on

Nike items must be returned in unworn and unwashed condition with the original tags attached. You may also need to return the original packaging.

Nike’s return policy is valid for 30 days from the date of purchase. But, if the items are unworn and unwashed, Nike may be able to accept a return after 30 days.

If you are unable to return a Nike item to a Nike store, you can return it by mail. To do this, you will need to contact Nike customer service for a return shipping label.

Do Nike Orders Come With a Return Label?

Yes, Nike orders come with a return label. You can print the label yourself or get a scannable return code that you can show to a carrier to have them print the label for you.

To print your own return label, follow these steps:

  1. Go to the Nike website or app and sign in to your account.
  2. Click on “Orders” and then select the order that you want to return.
  3. Click on “Start Return” and then select the items that you want to return.
  4. Select your return method and then click on “Continue.”
  5. Print your return label and securely attach it to your package.
  6. Drop off your package at a UPS location or mail it back to Nike.

To get a scannable return code, follow these steps:

  1. Go to the Nike website or app and sign in to your account.
  2. Click on “Orders” and then select the order that you want to return.
  3. Click on “Start Return” and then select the items that you want to return.
  4. Select your return method and then click on “Continue.”
  5. Click on “Get a QR Code.”
  6. Show the QR code to a carrier and they will print a return label for you.

Nike members can also return their orders in-store. To do this, simply take your items to a Nike store with your original receipt.



Nike Product Return might seem daunting, but following the steps carefully is pretty straightforward.

Each step is crucial for a successful return, from checking the return policy to waiting for your refund. Always keep track of your return and stay informed.

With patience and attention to detail, you’ll navigate the return process like a pro and get your refund without any hitches.

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By The Sagor ChicChronicles

Hi, I'm Sagar. I am on this website working as a writer. And I share various fashion and shoe tips for men. I hope you enjoy reading my blog. Thank you.

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